Shipping & Payment

So that everything runs smoothly - facts about shipping & payment.

Bike shipping

We ship your muli by forwarding agent. Delivery is made with a 7.5t truck. Please make sure that the delivery address is accessible for this vehicle. Otherwise there may be costs for empty runs, which we will have to pass on to you. As far as possible, we will inform you about the delivery date in advance. As a rule, the carrier will arrange a delivery date with you by telephone. Your muli will arrive at your home fully assembled and packed in a cardboard box. Only some components such as pedals, steering linkage and bell will be disassembled for transportation. You can easily assemble these parts upon receipt using the instructions provided.

Accessories shipping

Your accessories will be sent by standard parcel post to Zone. Shipping is free if you order your accessories together with a muli.

Safety note

If the box of your muli appears to be damaged on delivery, refuse to accept it for safety reasons or have the driver(s) sign a delivery bill stating “Goods damaged”. Take photos of the delivery condition. Take your time to unpack your muli and check it for damage. If there is no damage, you do not need to do anything else. If your muli is damaged, take photos of the affected area(s) and contact info@muli-cycles.de with the delivery bill and photos.

Shipping costs & shipping times

ZONE A

Germany

  • muli / e-muli: 50€

  • Accessories without muli: 5€

ZONE B

Austria

  • muli / e-muli: 80€

  • Accessories without muli: 15€

Belgium, Netherlands, Spain, Czech Republic

  • muli / e-muli: 81,30€

  • Accessories without muli: 15,25€

France, Germany

  • muli / e-muli: 80€

  • Accessories without muli: 15€

Italy, Luxembourg

  • muli / e-muli: 82€

  • Accessories without muli: 15,40€

Poland

  • muli / e-muli: 82,70€

  • Accessories without muli: 15,50€

ZONE C

Denmark, Sweden

  • muli / e-muli: 115,50€

  • Accessories without muli: 31,50€

Estonia

  • muli / e-muli: 113€

  • Accessories without muli: 30,75€

Portugal

  • muli / e-muli: 113,70€

  • Accessories without muli: 31€

ZONE D

Ireland

  • muli / e-muli: 165,40€

  • Accessories without muli: 78,50€

Switzerland

  • muli / e-muli: 134,45€ (net)

  • Accessories without muli: 63,87€ (net)

Finland

  • muli / e-muli: 168,75€

  • Accessories without muli: 80€

Payment information

Pay as you please!

You can pay for your muli and accessories easily and securely using the following payment methods:

Instant bank transfer: Fast and secure direct from your bank account.

Credit card: Pay conveniently with Visa, MasterCard or other major credit cards.

PayPal: Use your PayPal account for an uncomplicated and secure payment.

Company bike leasing: Select the leasing partner(s) in your company and order your muli. You will be contacted by us for further processing.

No matter which method you choose, your payment will be processed quickly and reliably so that you can have your muli and accessories in your hands as soon as possible!