Support
All questions & answers
Contact us
We will be happy to help you choose the right cargo bike, respond to any queries about your order or answer technical questions about your muli. Our customer service is available by phone and email!
Telephone opening hours
Mondays to Fridays: 9 a.m. to 3 p.m.
Tel. Factory Store: +49 (0) 221 715 943 50
You can also reach us via email: info@muli-cycles.de
Factory Store
Our cargo bike showroom in Cologne is open. In our test center we have all muli cargo bike models ready for a test ride. Please make an appointment.
Widdersdorfer Str. 190
Altes Gaswerk
50825 Cologne
Opening hours
Mondays to Fridays: 10 a.m. to 12 p.m. and 1 p.m. - 5 p.m.
Saturdays: 10 a.m. to 4 p.m.
FAQ ↓
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The child seat was designed for transporting two children and is suitable from around one year of age. This corresponds approximately to the age at which children can sit upright independently – this is the prerequisite for using the child seat.
For all younger children and babies, we offer an infant car seat adapter for basket installation.
It is more difficult to determine up to what age the seat is suitable. Weight and height are the main factors here.
The child seat is approved for a total weight of 40 kg.
The seat belts are approved for 22 kg per belt set.
Seat height under the handlebars: 63cm
Seat height under the rain cover:
in the direction of travel: 55cm
against the direction of travel: ~80cm